FAQS

Have a question, check out our FAQ page for information on frequent questions or concerns.

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Additional Contact Info

  • Kaseya Center Security/Lost & Found
    786.777.1132
  • Community Affairs
    786.777.4149
  • Group Sales Department
    Events: 786.777.4FUN (786.777.4386)
    HEAT: 786.777.DUNK (786.777.3865)
  • Guest Services Department
    Phone: 786.777.1237
    Fax: 786.777.1600
    guestservices@heat.com
  • Premium Services Department
    Phone: 786.777.1460
    Fax: 786.777.1630
    premiumservices@heat.com
  • Sales: Miami HEAT Season and Mini-Plan Ticket Information
    Phone: 786.777.HOOPS (786.777.4667)
  • Season Ticket Services Department
    Phone: 786.777.1400
    Fax: 786.777.1629
    seasonticketservices@heat.com
  • Book An Event
    Phone: 786.777.1464
    Booking@heat.com
  • Media Request for Kaseya Center Events
    Phone: 786.777.4066
    cbehar@heat.com
  • TicketMaster
    www.ticketmaster.com
    Toll Free: 800.462.2849 (800.4.NBA.TIX)
    800.745.3000
  • Levy Restaurants
    Phone: 786-777-2000
  • Suite Food and Beverage Ordering
    Phone: 786-777-2088
    suiteeats@levyrestaurants.com
    Web Address: Levy Restaurant
  • Miami HEAT Store ( 3 Locations)
    786.777.GEAR (786.777.4327)
    877.HEAT.2.GO (877.432.8246)
    Miami International Airport(305-869-1033) www.themiamiheatstore.com

Upcoming Events

Sunday | Apr 14, 2024

Toronto Raptors vs Miami HEAT

NBA Regular Season

Event Starts 1:00 PM
Sunday | Apr 21, 2024

Don Omar

Back to Reggaeton Tour

Event Starts 8:00 PM
Saturday | May 4, 2024

MiamiBash 2024 by Alex Sensation

Arcangel, Manuel Turizo, Natti Natasha, Mora, Ivy Queen, Darell, Maldy, Ryan Castro, Genta de Zona, Jacob Forever, Ilegales

Event Starts 8:00 PM
May 24 - 26, 2024

Bad Bunny

Most Wanted Tour

Saturday | June 1, 2024

Grupo Firme

La Ultima Peda

Event Starts 8:00 PM
Thursday | June 6, 2024

Gunna

The Bittersweet Tour

Event Starts 8:00 PM
June 8 - 9, 2024

Luis Miguel

Luis Miguel Tour 2024

Saturday | June 15, 2024

Justin Timberlake

The Forget Tomorrow World Tour

Event Starts 8:00 PM
Sunday | June 16, 2024

Roberto Carlos

Event Starts 8:30 PM
Friday | June 21, 2024

Blink 182

One More Time Tour

Event Starts 7:00 PM
Saturday | June 22, 2024

Uforia Mix Live

Wisin, Sebastián Yatra, Eladio Carrion, Danny Ocean, Blessd, Venesti

Event Starts 8:00 PM
Sunday | June 23, 2024

Peso Pluma

EXODO Tour

Event Starts 8:00 PM
June 25 - 26, 2024

Aventura

Cerrando Ciclos

June 28 - 29, 2024

Jennifer Lopez

This is Me…Now The Tour

Sunday | June 30, 2024

An Evening of Love

Mario, Trey Songz, Musiq Soulchild, Mya, Donell Jones, Twista, and Mario Winans

Event Starts 8:00 PM
Oct 11 - 14, 2024

Usher

Past Present Future

Saturday | Oct 19, 2024

Camilo

Nuestro Lugar Feliz Tour

Event Starts 8:00 PM
Sunday | Oct 20, 2024

Jay Wheeler

TRAPPii Tour

Event Starts 8:00 PM
Friday | Dec 6, 2024

Silvestre Dangond

‘Ta Malo USA Tour

Event Starts 8:00 PM
Dec 14 - 15, 2024

Chayanne

Bailemos Otra Vez Tour